Privacy Policy

This Privacy Policy explains in detail how Rockin Bettie ("Company", "we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you access or make a purchase from www.rockinbettie.us (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Site.

1. Information We Collect

We collect information in several ways, including information you provide directly and information collected automatically through your interaction with our Site.

a. Personal Information You Provide

Full name, email address, phone number
Billing and shipping addresses
Order details, transaction history, and preferences
Customer service inquiries, emails, chat messages, and feedback
Account login credentials if you create an account

b. Automatically Collected Information

IP address, browser type, device type, and operating system
Pages visited, session duration, referring URLs, and interaction data
Cookies, pixels, and similar tracking technologies

c. Payment Information

Payment details are processed securely by third-party payment providers. We do not store complete credit card numbers on our servers.

2. How We Use Your Information

We use your information for legitimate business purposes, including but not limited to:

Processing orders, payments, shipping, returns, and exchanges
Providing customer support and responding to inquiries
Communicating order updates, confirmations, and service notifications
Improving website functionality, product offerings, and user experience
Detecting fraud, unauthorized transactions, and security threats
Sending marketing communications (only with your consent where required)

3. Legal Basis for Processing

Depending on your location, we process personal data based on one or more of the following legal grounds: performance of a contract, compliance with legal obligations, legitimate business interests, and your consent.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only as necessary to operate our business:

Payment processors and financial institutions
Shipping carriers and logistics providers
Email marketing and analytics service providers
IT, hosting, and security service providers

All third parties are required to protect your information and use it solely for authorized purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, analyze traffic, personalize content, and support marketing campaigns. You may disable cookies through your browser settings, but doing so may affect site functionality.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your information
Object to or restrict certain processing activities
Withdraw marketing consent at any time

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of those changes.

11. Contact Information

For privacy-related questions or requests, please contact:
Email: support@rockinbettie.us